London Borough of Redbridge, GB modernizes planning requests and services with Planbot
London Borough of Redbridge, GB Planbot Requests Services
Borough officials worked with Agile Applications on development of the AI-powered bot. Planbot helps users find answers, forms, and documents for 200 planning topics. Redbridge's customer support team uses the mobile-friendly bot to accurately respond to phone calls otherwise transferred to planning personnel. The bot expedites planning application reviews while saving borough personnel time for high-impact projects.
Newsworthy
Brett Leahy on LinkedIn: #chatbot #exceptional #buildingcontrolcan
This week, we welcome someone new to the London Borough of Redbridge Building Control Team, - our very first building control #chatbot. Our new digital...
London Borough of Redbridge 'Planbot' goes live - Agile Applications Ltd
London Borough of Redbridge has been working with Agile Datum, our specialist data sciences team, to develop the first AI enabled chatbot for planning applications. And since launch, it’s already helping to free up the council planning team and cut turnaround times for planning validation services to just 24 hours. We spoke with Brett Leahy, […]
Project Succeeded
The average planning validation review was reduced from three weeks to one day by Planbot.
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