Oxford City Council, GB opens new avenue for public communications with digital video booth pilot

Oxford City Council, GB Digital Video Booth Pilot

In Progress

The Rose Hill Community Centre hosts a single-person booth dedicated to council appointments. Oxford assigns customer service officers to help booth users on topics ranging from COVID-19 testing to social services. Rose Hill staff provides basic training on the booth's operations for users unfamiliar with digital video technology. This pilot makes virtual appointments more accessible for residents without adequate hardware and connectivity.

Communications Pilot / POC Outbreak / COVID

Oxford City Council, GB

Non-metropolitan district in England

United Kingdom

Newsworthy

Council pilots video booth for residents for digital face to face customer contact | Oxford City Council

Council pilots video booth for residents for digital face to face customer contact - Rose Hill Community Centre, digital communication, video booth

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