Placer County, CA facilitates virtual communications on planning matters with new chatbot

Placer County, CA Virtual Planning Communications Chatbot

In Progress

The initial version of the Ask Placer County bot answers 375 questions within the purview of the Community Development Resource Agency. Residents receive responses about application fees and county initiatives like the urban foliage project. The Talk to Inspector component allows users to schedule and confirm inspections. County staffers are using data from daily bot use to refine questions and expand virtual services.

chat Land Use Planning / Development Permitting & Licensing

Placer County, CA

County in California

United States

Links

Placer County Chat | Placer County, CA

Placer County Chat is a new service that we are offering that will allow you to find answers to your questions quickly and accurately.

Placer County Assistant

A virtual assistant for Placer County

Newsworthy

Government Chatbots Now a Necessity for States, Cities, Counties

Before COVID-19, a few leading governments were dabbling in chatbot technology, using AI to address common resident queries. In 2021, it’s hard to imagine government doing the people’s business without them.

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