St. Petersburg, FL launched the Community Assistance and Life Liaison pilot program

St. Petersburg, FL CALL program for non-violent emergencies

In Progress

The St. Petersburg City Council launched the Community Assistance and Life Liaison (CALL) program pilot to improve emergency response services for mental illness, poverty, and addiction. Through the CALL program, emergency dispatchers send social workers to calls involving mental health crisis, suicide intervention, truancy, homeless complaints, and neighborhood disputes. The CALL program was designed to reduce police involvement in non-criminal and non-violent calls for emergency services.

Public Safety Health & Human Services Policy Emergency Services Pilot / POC

St. Petersburg, FL

Municipality in Florida

United States

Links

Community Assistance and Life Liaison (CALL)

Newsworthy

Social workers train, respond to 911 calls alongside St. Pete police • St Pete Catalyst

Twelve social workers from the Gulf Coast Jewish Family and Community Services are responding to 911 calls and training in police facilities after the city approved an $850,000 contract for unarmed first responders early this year. According to Nicole Guincho, Regional Director at Gulf Coast Jewish Services, her organization developed the training for these responders, who [...]

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