Williamsburg, VA developed a 6-month Citibot pilot to simplify resident service requests
Williamsburg, VA Citibot pilot service requests
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The City of Williamsburg, VA deployed a six-month Citibot pilot in February 2018 to simplify service requests for residents. Citibot allows participants to text their information or service requests at minimal cost to cities.
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Pothole in the road? Text the City of Williamsburg and it’ll get fixed | Williamsburg Yorktown Daily
Potholes, bulk trash pick-up, and other issues in the City of Williamsburg can now be addressed with a quick text message to the city’s chatbot.
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Williamsburg rolls out text messaging program - The Virginia Gazette
If there’s a pothole in the neighborhood, who’re you going to call? Citibot.
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