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Billings, MT is using a new priority medical dispatch program to improve emergency response times

Billings, MT priority medical dispatch program

In Progress

The Billings City-County 9-1-1 Center has started using a new priority medical dispatch computer program to improve emergency response services. Priority dispatch determines which medical emergencies call require a basic or advanced life support response based on a series of standard questions. The new system helps the City-County Dispatch crew reduce wait times and emergency response backlogs by sending specific resources instead of sending a fire truck and ambulance to every medical call.

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Billings, MT

Municipality in Montana

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United States

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City/County Communication Center

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