Bloomington, IN goes live with new locution station alerting system
New system offers several improvements
The new system has resulted in: Targeted notifications by unit reduced the average number of unnecessary rousings from 11 to 0 per shift; The custom audio used by the Locution system increased comprehension of the dispatch message by approximating a human voice with specific speed and inflection; System run timers now track each step of the response time and display actual metrics versus performance goals for best in class: Call processing time was reduced by 45 seconds; among other benefits.
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