Chicago, IL enforces Senior Safety Ordinance with 311 reporting program

Chicago, IL Senior Safety Ordinance 311 Reporting Program

In Progress

Owners of senior apartments are required to test visitors for COVID-19, conduct biweekly wellness checks, and implement other precautions. Residents concerned about compliance use the CHI 311 app or website to quickly file complaints. The city also allows reporting through aldermanic offices and a dedicated phone line. A one-month pilot by the Office of Emergency Management & Communications will refine the program for future use.

311 Communications Senior Services Pilot / POC Outbreak / COVID

Chicago, IL

Municipality in Illinois

United States

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The Senior Safety Ordinance was approved by the Chicago City Council in July 2020 and creates additional requirements for owners of senior buildings to protect the health, safety, and wellbeing of their residents during a declared disaster related to public health.

CHI311

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Chicago officials announced Monday the launch of the 311/Online reporting and enforcement program for seniors to report non-compliance of the Senior Safety Ordinance, sponsored by Alderwoman Maria Hadden.

City of Chicago :: City of Chicago Launches Reporting and Enforcement Program for the Senior Safety Ordinance

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