Manchester City Council, GB follows missed calls on COVID-19 tests with volunteer messenger visits
Manchester City Council, GB Missed COVID-19 Test Messenger
In Progress
Manchester partnered with local nonprofit 4CT to reach residents who tested positive for COVID-19 but did not return initial calls. Messengers delivered letters with follow-up instructions and public health contacts. Volunteers returned to speak directly with residents if they were not immediately available. This service recommends local food, medical, and social services to isolated residents.
Project Succeeded
City officials reported visits to 300 homes over a 10-week period.
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