Travis County, TX reduces personnel time and resources spent on audits with automation project
Travis County, TX Automation Audit Reduce Time Resources
Complete
The county's Risk Evaluation and Consulting Division experienced a 25% annual growth in property tax refunds. The weeks-long manual review process was replaced by an in-house analytics system requiring only minutes per refund request. County auditors receive emails with property tax documentation only when irregularities are found. Future uses of the automation process may include reviews of public official spending through receipt analysis.
Project Succeeded
Travis County reduced time spent on property tax refund audits by 91%.
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