Basildon Borough Council, GB works with businesses and residents on shopping accessibility project

Basildon Borough Council, GB Shopping Accessibility Project

In Progress

The Inclusive Basildon Borough Project began with resident surveys and access audits of central district businesses. A five-tiered accreditation program educates participating businesses on how to improve services to disabled patrons. Basildon is conducting a pilot of the WelcoMe app among select businesses. This app allows customers to request specific accommodations and communicate with staff prior to their shopping trips.

Pilot / POC Accessibility Business Engagement Mobile App Citizen Engagement

Basildon Borough Council, GB

Non-metropolitan district in England

United Kingdom

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