Birmingham City Council, GB streamlines field worker routing and data entry with Guardian app

Birmingham City Council, GB Guardian Field Worker App

In Progress

An eight-week study identified challenges for field workers including lack of connectivity and siloed reporting systems. The cloud-based Guardian app provides a single view of service requests, notes, and assignments across departments. Council officials anticipate reduced data errors and more efficient deployment of 7,000 employees in areas from Fire & Risk to Elective Education. Birmingham City Council received £350,000 from the Local Digital Fund for the app's development.

Workforce Management Data Cloud Computing Digital Services Mobile App

Birmingham City Council, GB

Metropolitan council in England

United Kingdom

Products

Microsoft Azure

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Links

Offline data input tool for field working council staff | Local Digital Funded Project

This project will develop a platform to enable field workers to capture data to present casework in a consistent format, and to provide the ability to assign 'risk markers’ to people or places.

Attachments

Offline Data Input Tool for Field Working Council Staff

229.87KB

Newsworthy

Birmingham City Council implements Guardian App | UKAuthority

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