Scottsdale, AZ leverages the power of artificial intelligence for its Hello Scottsdale text service

Scottsdale, AZ Hello Scottsdale Text Artifical Intelligence

In Progress

Hello Scottsdale uses an AI-enabled platform to answer frequently asked questions about local events and services. The service also encourages feedback and suggestions about improvements to city services. City officials distributed signs with the service's number throughout Old Town Scottsdale to maximize visibility for visitors and residents. The Hello Scottsdale pilot extends to targeted neighborhoods with curbside bin stickers.

Engagement Platforms Artificial Intelligence (AI)Pilot / POC Customer Support

Scottsdale, AZ

Municipality in Arizona

United States

Newsworthy

City of Scottsdale - Hello Scottsdale: city launches Q&A via SMS in Old Town

There’s a new way to find information and have your questions answered in Scottsdale, right from your cell phone.

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