Benchmarking / Performance Management
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Campbell River, BC evaluates city performance via scorecard
The annual City Scorecard measures and rates city operations across departments and programs in an illustrated, digestible format. This makes it easier for residents to understand and engage with city services.
Campbell River, BC
Canada
Citizen Engagement Part 5: Surveys and benchmarking them
Eden Prairie, MN relies on Polco's technology bolstered by National Research Center (NRC) survey science team resources for increased survey engagement and benchmarking.
Eden Prairie, MN
United States
5 Tips from the Startup Playbook for Local Government
Nadia Hansen, Chief Information Officer for Clark County, NV shares advice for local governments looking to create more agile, innovation-centric organizations, regardless of size.
Clark County, NV
United States