How to Become a Chief "Unplanner"
Anthea Foyer, Sector Development Officer, Interactive Digital Media Office at Toronto, ON, shares ideas for a local government role tasked with unravelling overly complicated processes, creating some disorder in areas that have become too rigid, and making room for less bureaucracy wherever possible.
Toronto, ON
Canada
The digital transformation of Fort Worth, TX
The City has digitally transformed major processes leading to reduced times for approvals, increased productivity, and improved quality of city services.
Fort Worth, TX
United States
Virtual Robotic Process Automation
The Montgomery County Department of Finance has implemented UiPath robotic process automation to increase staff productivity, improve customer service, and streamline workflow.
Montgomery County, MD
United States