Bloomington, IN Fire Department makes its own gear drying rack
The average amount of time for drying has been cut in half, representing a difference of several hours each time gear is dried. Through small modifications (such as fastening the inner liner of the gear to the rack using clothespins and the addition of a larger fan) the firefighters are hopeful that this project will continue producing the results they need as members of a Fire Department that is always at the ready, freeing up precious dollars to be invested elsewhere in the Department.
Bloomington, IN
United States
Bloomington, IN Public Works team creates a bollard housing lifting tool
Bollards are short vertical cast-iron posts covered by heavy brightly colored housings that prevent motorized traffic from entering an area. They are very heavy and difficult to maneuver. Consequently, PW staff set about creating a prototype tool that would grab the bollard housing unit and more easily allow it to be lifted and placed atop the concrete post. saving the crews responsible for installing the housing sleeves time, frustration, and potential injury.
Bloomington, IN
United States
Eslöv, SE launched a new e-service for digital grant applications to improve road maintenance
The Municipality of Eslöv launched a new e-service where community facilities, road associations, road communities can digitally apply for grants. The e-service streamlines the application process to give the municipality the opportunity to manage applications and distribute funds more efficiently. The grants can be used for road operations, maintenance, and construction as long as the road is not closed to public traffic without the municipality's consent.
Eslöv, SE
Sweden
Bilbao, PV created an electronic registry for residents to authorize third-party POA services
The Bilbao City Council launched the "General Electronic Registry of Powers of Attorney" to facilitate municipal procedures and services involving third parties. The registry allows residents to authorize another person or legal entity to carry out Public Administration procedures on their behalf. The registry prevents residents from being required to repeatedly submit the same documentation proving the representation each time they carry out an administrative procedure.
Bilbao, PV
Spain
Zapopan, JA obtained the PROSARE certification for helping small businesses open in under 72 hours
The Municipality of Zapopan obtained the PROSARE certification (Program for the Recognition and Operation of the Rapid Opening of Companies System) from the National Commission for Regulatory Improvement (CONAMER). The PROSARE certification recognizes the municipality's practice of regularly helping low-risk companies obtain type A and B licenses in less than 72 hours. The certificate encourages more small businesses to open in the area and reactivate the economy following the COVID pandemic.
Zapopan, JA
Mexico
Santa Ana, CA partners with Clariti and Avocette Technologies to digitize its permitting process
The city of Santa Ana is partnering with a cloud permitting and licensing solution provider, Clariti, and an implementation specialist, Avocette Technologies, to modernize its permitting, enforcement, and inspections applications. The city will use Clariti's Building Permit Software to digitize its permitting process and provide residents access to a self-service portal for online applications. The solution will provide city staff with digital tools to enhance productivity and reduce wait times.
Santa Ana, CA
United States
Garland, TX improved government efficiency by automating manual processes with SharePoint
The City of Garland automated and simplified many of its manual processes using Microsoft's SharePoint. Various city departments now use the SharePoint software to create workflows, manage time-off requests, track equipment purchases, submit budget requests, communicate from home offices, etc. The city benefits from over 300 workflows, built by citizen programmers and developers using SharePoint, without having to go through the IT department.
Garland, TX
United States
Los Angeles County, CA partnered with FUSE Corps to use marketing strategies to improve services
The Los Angeles County Department of Workforce Development, Aging, and Community Services partnered with the non-profit FUSE Corps to more effectively use data to target communities in need. The county is using private-sector marketing strategies for goal setting, data collection, and data measurement to achieve equitable outcomes for the community. These strategies include customer segmentation, journey mapping, and analyzing metrics in tandem with one another to measure program effectiveness.
Los Angeles County, CA
United States
Blainville, QC expedites customer support responses with PAC SAC platform
PAC SAC was developed by the city's Communications Department for quick access to essential information. Public-facing employees find tabs for recent news, departmental spaces, and personnel listings within a single resource. Every department can easily add new documents and content by clicking the Create tab. PAC SAC hosted 300 pages of content at its outset with the library expanding based on resident needs.
Blainville, QC
Canada
High Point, NC uses Tolemi's BuildingBlocks for proactive code enforcement to reduce housing blight
The City of High Point used Tolemi's map-based analytics tool, BuildingBlocks, to identify and inspect at-risk properties enabling a proactive approach to code enforcement. By integrating the BuildingBlocks tool the Department of Community Development and Housing can combine data on tax delinquency, utility shut-offs, and numerous calls for service to discover at-risk properties before they become severely blighted.
High Point, NC
United States
Albany, NY uses the BuildingBlocks tool to account for property vacancies and reduce demolitions
The City of Albany uses Tolemi's map-based analytics tool, BuildingBlocks, to accurately account for vacant properties and prevent significant deterioration. The city's prior efforts to maintain a vacant property registry were limited to a reactive approach due to incomplete data. By integrating the BuildingBlocks tool the Department of Buildings and Regulatory Compliance can instantly and proactively determine vacancy risk and level of nuisance in order to reduce the need for demolitions.
Albany, NY
United States
Nacka, SE implemented an award-winning digital building permit application e-service
The Municipality of Nacka implemented an award-winning digital building permit application process. The previous process allowed customers to submit building applications digitally but still required staff to manually review and register the pdf files. The new e-service system is streamlined by automatically integrated applications into the the business system. The e-service is more efficient and reduces the burden on the administration.
Nacka, SE
Sweden